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or call us at:
(800) 379-1811
Essential
Methods
of
Effective Business Analysis
A Four-Day Instructor Led Course
Course
Synopsis
Business analysis techniques are a powerful method for redesigning and
revitalizing business processes
as well as specifying systems solutions for technical staffs. However,
these interlocking techniques
must be well understood and applied if business benefit is to be achieved.
Working with clients and
system users is often a complex assignment which requires the analyst
to understand the physical
and logical business processes which comprise a enterprise system.
Then the analyst must conceptualize a new solution which is accurate,
pragmatic and
implementable. Conducting effective business systems analysis and developing
the right solution is
the skill upon which this course focuses.
Course Contents
During this course the student will develop essential analytical and
consulting skills
needed for the effective performance of a business analysis project. While
performing case study
exercises the student will learn to document existing business processes
and define workable
specifications for new business solutions.
When this course has been completed, the attendee will have developed
new skill sets and tools
for performing business analysis projects.
Goals of the Course
To achieve an understanding of business analysis and process engineering techniques.
To gain an understanding of the role of the business consultant and/or business analyst.
To present a generalized model for performing business process analysis.
Instructional Focus
Introduction to Business Process Analysis Concepts
Fundamental Analysis Techniques
Initiating Business Analysis Projects
Establishing Project Scope
Modeling and Measuring the ‘As-Is’ Environment
Root Cause Analysis Techniques
Brainstorming Techniques
Developing Business Solutions
Modeling the ‘To-Be’ Environment
Client/User Interviewing Techniques
Effective Listening for Business Analysts
Facilitating Productive Meetings
Documenting Clients/Users Needs
Conducting Structured Walkthroughs and Peer Reviews
Presenting Recommendations
Obtaining Client/User Feedback and Handling Issues
Overview of Joint Application Design (JAD) Techniques
Logistics
Class duration is variable, standard class is 4 days.
Course contents may be customized to meet your company needs.
Extensive instructional materials are provided.
This course is offered as in-house training or webcast.
Audience
Business Analysts
System Analysts
Business and End Users
Information Technology or Software Development Project Managers
Product Managers and Product Implementation Teams
Information Technology Managers & Supervisors
System Developers and Project Team Members
Consultants and Project Auditors
Any professional requiring a sound knowledge of business modeling techniques.
Course
Brochure
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Click graphic to see a course summary in Adobe PDF.
(You can save it or print on your own system.)
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