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Quality Assurance Techniques
for
End Users
A One-Day Instructor Led Course

Course Synopsis

End users often play a critical role in projects by performing system and acceptance testing. However, many users are not comfortable with this role and are not sure what exactly is required of them.

The purpose of this course is to provide an overview of testing activities normally performed by end users and to develop the knowledge necessary to complete fundamental testing tasks.

This course teaches the essential skills and techniques which anyone involved with the
application test process needs to conduct effective, complete and timely testing of systems.
Techniques such as String Testing, Structured Walkthroughs, Coverage Analysis,
Black & White Box Tests, Boundary Value and Path Analysis testing are reviewed.

This is an overview course and is designed to help end users complete testing assignments and understand key concepts. Those persons seeking an in-depth training course in testing techniques should consider our Quality Assurance Techniques for Effective Systems Testing course.

When this course is completed, the participant should feel confident to approach testing assignments with the fundamental knowledge required to test and assure application systems.

Course Contents


Course focus is on techniques required by both end users to effectively plan, execute, monitor and evaluate test methods, cases and results. Included will be:

Quality Driven Systems Testing

Defining organizational software quality, establishing value-added testing,
legitimizing testing tasks, the role of end-user testing

The Testing Life Cycle

Aligning testing with the systems development life cycle, the "V" model of testing,
types of testing, testing tasks and tester activities

Testing Strategies

Reviewing projects and developing cost-effective testing plans, defining test objectives, preparing written test strategy reports, assessing risk factors

Test Cases

Developing test cases, predicting outcomes and measurements, insuring test case coverage,
developing test data

Unit and Integration Testing

Module and string testing goals and measurements, regression and coverage testing

System and Acceptance Testing

Verifying systems, approving systems for implementation, conversion and implementation testing

Environmental Testing

Configuration tests, ergonomics, security and compatibility testing

Optimizing Technical Walkthroughs

Planning and conducting structured walkthroughs, presenters and reviewers,
accepting/rejecting test cases and/or test results

Logistics

Class duration is 1 day.
Course contents may be customized to meet your company needs.
Extensive instructional materials are provided.
This course is offered as in-house training or webcast.

Audience


Quality Assurance staff
Software Testers
Business and End User Testers
Information Technology or Software Development Project Managers
Product Managers and Product Implementation Teams
Business Analysts
Information Technology Managers & Supervisors
System Developers and Project Team Members
Consultants and Project Auditors

Any professional requiring a sound knowledge of Quality Assurance and Testing techniques.

Course Brochure

Click graphic to see a course summary in Adobe PDF.
(You can save it or print on your own system.)


 

 

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