COURSE SYNOPSIS

This course addresses a variety of subjects and skill sets that are needed by the successful Business Analyst. This includes communication skills, leadership skills, problem-solving skills, business knowledge, IT knowledge, and other interpersonal and corporate skills that are needed.

This course includes materials that assist the BA in performing their duties within an internal consultant paradigm. Students will learn how to approach clients in a consultative manner.

BABOK REFERENCE

This course addresses and expands Chapter 8.

COURSE OUTLINE

TBD

TOPICS

• TBD

OUTCOMES

The student will understand a wide variety of professional techniques and personal characteristics that will increase their ability to be effective in their position.

LOGISTICS

• Class duration is 2 days with workshops
• Instructional materials are provided
• This course is also offered as in-house training and may be combined with other courses.

PREREQUISITES

• None

AUDIENCE

• Information Technology Management
• Software Development Project Managers
• Product Managers and Product Implementation Teams
• End User Project Managers
• Business Analysts
• Information Technology Managers & Supervisors
• System Developers and Project Team Members
• Consultants and Project Auditors