 COURSE SYNOPSIS
Improving your writing skills enhances your productivity and effectiveness: skilled writers can produce more effective documents and systems development deliverables in less time. Better requirements, specifications, letters, and proposals mean stronger relationships with end users and better internal communication means more effective and efficient decision-making.
This course also offers an opportunity for you to build your presentation effectiveness and gain confidence in presenting to an audience. You will learn how to present your ideas persuasively and effectively to any size audience, and how to organize and plan your presentation to achieve maximum effect.
 BABOK REFERENCE
This course is outside the IIBA guidelines. However, many organizations require that Business Analysts have excellent writing skills. This course was developed to support those activities.
 COURSE OUTLINE
We recognize that people learn best by doing, and this course features a tremendous amount of hands-on workshops. It includes mini-lectures, small- and large-group discussions, scenario analysis, and lots of exercises. It is highly interactive to reinforce what is taught and includes peer editing in a non-threatening environment.
TOPICS
- Draft quickly and easily-overcome writers' block
- Write powerful openings that draw the reader in and set the right tone
- Layout your documents to improve clarity and readability
- Write clear, concise sentences that positively reflect your organization's culture and values
- Motivate your reader by framing ideas as benefits
- Identify and correct any grammar mistakes that erode your credibility
- Use templates to structure letters and short, persuasive memos and email messages.
- Define and develop clear objectives for your presentation.
- Create an effective presentation structure that maximizes your presentation effectiveness.
- Create effective handouts and support materials.
- Effectively use presentation media - flipcharts, PowerPoint, whiteboards, etc.
- Develop an effective personal presentation style for maximum effectiveness.
- Preparing to deliver a persuasive presentation.
- Delivering presentations
OUTCOMES
The student is presented a wide variety of information on writing such that the quality of their written deliverables should improve.
LOGISTICS
- Class duration is 2 days with workshops
- Instructional materials are provided
- This course is also offered as in-house training and may be combined with other courses.
PREREQUISITES
AUDIENCE
- Information Technology Management
- Software Development Project Managers
- Product Managers and Product Implementation Teams
- End User Project Managers
- Business Analysts
- Information Technology Managers & Supervisors
- System Developers and Project Team Members
- Consultants and Project Auditors
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