_____________________________________________________________________

Joint Application Development - 2nd Edition
by Jane Wood & Denise Silver

From two leading JAD innovators—everything you need to become a first-class JAD facilitator!

If you're an IS professional, you've probably heard quite a bit over the past few years about JAD's amazing track record in computer system design. But have you also heard that JAD techniques are now being used in companies worldwide to help facilitate everything from planning mergers to new product development? The demand has never been greater for first-class JAD facilitators and now this book helps you to become one. No dry academic treatise, this lively, hands-on guide bridges the gap between theory and practice with:

Detailed, step-by-step guidance on running JAD workshops from start to finish—from project definition, research, preparation, and running sessions, to final documentation

Dozens of useful agendas, checklists, sample documents, memos, visual aids, and more!

Completely updated and revised to reflect JAD's prominent new role in corporate decision-making, this Second Edition of the "JAD facilitator's bible" now features new and expanded coverage of how to:

-- Manage group dynamics, including handling difficult people, getting the timid ones to speak up

-- Integrate CASE tools, prototyping, and groupware into your JAD sessions

-- Use JAD across and beyond the entire systems development life cycle

-- Measure success, select pilot projects, and train facilitators

-- Market your facilitating services within the company

-- Apply JAD techniques to all types of corporate planning and decision-making

_____________________________________________________________________

The Facilitator's Fieldbook: Step by Step Procedures, Checklists & Guidelines
by Thomas Justice and David W. Jamieson

What is facilitation? Ironically, it's a difficult word that means "to make easy." When applied to businesses and organizations, facilitation means helping people work together in groups and teams to achieve their goals.

But wait, you're probably thinking there's nothing easy about that--and until now you've been right. Most existing texts on facilitation (and there are lots of them) are theoretical, have too many complicated models, and lead to unnecessary confusion. The Facilitator's Fieldbook was written to break through the theory, clear up the confusion--and make facilitation itself easy.

Comprehensive in scope, yet extremely practical and to the point, The Fieldbook is perfect for both novice and experienced facilitators. Those new to the art of facilitation will find clear guidance on basic how-to information. More experienced facilitators will discover advanced methods for use in more challenging facilitation situations and simple models for facilitating both large and small groups.

Best of all, The Facilitator's Fieldbook contains a wealth of resources such as checklists, samples, templates, guidelines, and step-by-step procedures. It will enable you to perform all the skills of facilitation, including: * establishing ground rules for groups * planing meetings and agendas * building the group database * brainstorming * decision making * conflict resolution, and more. practices.

_____________________________________________________________________

The Art of Facilitation
by Dale Hunter, Anne Bailey and Bill Taylor

The Art of Facilitation provides a superb training resource for facilitators and enables group members to understand facilitation and to take on this role themselves. It also provides access to the source of group empowerment and shows how to create group synergy.

Divided into four major components, this book will give you the insight, tools and resources you need to help your group work easily and more effectively together.
Provides an in-depth examination of the art of intervention and cooperative beliefs and values underlying facilitation for creating group synergy.

The toolkit includes facilitative designs for workshops, meetings, projects and evaluations; facilitative processes of being with a group, working with other individuals, keeping sight of the group's vision and goals, empowerment, identity, role playing and more. Plus, a Facilitators' Training Program.

A personal perspective on facilitation through interviews with experienced facilitators.

____________________________________________________________________

The Skilled Facilitator
by Roger Schwarz

In The Skilled Facilitator: Practical Wisdom For Developing Effective Groups, Roger Schwarz draws on his own extensive facilitation experience and insight to bring together theory and practice, creating a comprehensive reference for consultants, peer facilitators, mangers, leaders -- anyone whose role is to guide groups toward realization their creative and problem-solving potential.

The Skilled Facilitator provides essential materials including simple but effective ground rules for governing group interaction; what to say to a group (and when to say it) to keep it on track and moving toward its goal, proven techniques for starting meetings on the right (and ending them positively and decisively), practical methods for handling emotions (particularly negative emotions) when they arise in a group context, and a diagnostic approach for helping both facilitators and group members identify and solve problems that can undermine the group process.

The Skilled Facilitator provides a clearly defined set of basic principles to help facilitators develop sound, value-based responses to a wide range of unpredictable situations. It also includes advice on how to work with outside consultants and facilitate within one's own organizations, along with a groundbreaking section on facilitative leadership.

This book is one of the best available training manuals and sourcebooks fro facilitators, managers and leaders who want to encourage full participation, promote mutual understanding and help groups build inclusive, sustainable agreements.

It presents more than 200 valuable tools and skills and places them in the context of a lucid, realistic model of the dynamics of group-decision making.

The Facilitator's Guide to Participatory Decision-Making will help all facilitators improve their diagnostic judgment and increase their repetoire of methods and skills for supporting groups to make sounder, saner decisions.

This guide takes the mystery and fear out of facilitating groups and provides useful ools for anyone working with groups. The materials are clear. The graphics are first rate. And complex issues are developed logically and with great care.

_____________________________________________________________________

Requirements Engineering and Rapid Development
by Ian S. Graham, Len Graham

The message of this book is simple. Software development should be done quickly and effectively. Systems that take years to develop can often end up out of synch. with their users evolving requirements and business objectives by the time they are delivered. Requirements Engineering and Rapid Development shows how to solve the problem by using a systematic approach to requirements gathering and business modelling.

This book is packed full of practical advice and tried and tested techniques for object modelling, illustrating how these techniques may be applied not only to models of computer systems, but to models of the world in which they have to operate. Ian Graham provides advice on how to run requirements workshops and presents a standard structure for requirements gathering, modelling and analysis, founded on an understanding of the projects mission and business objectives. Using a sequence of traceable, linked object models the final implementation may be continually checked against the specifications to ensure developers do not lose sight of the original goals.

The approach taken in this book incorporates the OPEN rapid application development process and complies with the principles of DSDM.